Privacy Policy
Vorn Media respects your privacy. This policy explains what information we collect, how we use and share it, how long we keep it, and the choices you have.
Last updated: 12 October 2026
01. Who we are
Vorn Media provides performance-based lead generation for the insurance industry. For information you submit through this website, we are responsible for deciding how it is used. For campaigns we run on behalf of a client, we follow the client’s instructions, and that client is responsible for its own use of the information.
02. Information we collect
Information you give us. When you use our contact form we collect your name, email address and the content of your message. If you become a client, we also collect business contact details and billing information. Campaign and call information. In campaigns we run, we may collect responses submitted through landing pages and information about inbound calls, including the time and duration of a call, the routing information, call recordings where permitted by law, and answers a caller gives to qualifying questions. Technical information. When you visit this website we automatically receive your IP address, browser and device type, referring page, and pages viewed, through server logs and similar technologies. We do not knowingly collect information from anyone under 18, and we do not ask for government identifiers, payment card numbers or medical records through this website.
03. How we use information
We use information to respond to your enquiry and provide our services; to create, place, verify and optimise advertising; to verify and enrich leads before delivery; to route qualified calls and leads to the appropriate client; to invoice, keep records and prevent fraud; to measure and improve campaign performance and this website; and to comply with legal, regulatory and record-keeping obligations. We do not sell the personal information you submit through our contact form, and we do not use it to send unrelated marketing.
04. Legal bases for processing
Where applicable privacy law requires a legal basis, we process enquiries to take steps at your request before a contract, provide contracted services, meet legal obligations, and pursue legitimate interests in operating and securing our business. Campaign contact and optional tracking use consent where required. Submitting this contact form is not consent to automated calls, text messages, or unrelated marketing.
05. Consent for calls and messages
Where a campaign invites a consumer to request contact, that consent is collected at the point of submission and is limited to the products and companies disclosed there. Consumers can withdraw consent at any time by telling the caller, replying STOP to a text message, or emailing alex@vorn.media. We honour opt-out requests promptly and pass them to the relevant client.
08. How long we keep information
Contact form submissions are kept for up to twenty-four months after our last contact with you, unless a longer period is needed for a live engagement or a legal obligation. Call records and lead records are kept for the period required for quality review, billing and regulatory compliance, and are then deleted or anonymised. Business and billing records are kept as long as required by tax and accounting law.
09. How we protect information
Information you submit is transmitted over encrypted connections and stored in access- controlled systems, with access limited to people who need it for the purposes described here. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, we take reasonable steps to protect information and address security incidents in accordance with applicable law.
10. Your rights and choices
Depending on where you live, you may have the right to request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, a copy in a portable format, and to opt out of sale or sharing for targeted advertising. We do not sell personal information collected through this website. You may also ask us to stop contacting you at any time. To exercise any right, email alex@vorn.media with enough detail to locate your record. We respond within the time required by applicable law, including one month where the GDPR applies or forty-five days where applicable US state privacy law permits. We will tell you if an extension is permitted and needed. You may complain to your local data protection authority. We will never discriminate against you for exercising a privacy right.
11. Third-party websites
Our website and campaigns may link to sites we do not operate, including client websites and advertising platforms. We are not responsible for their content or privacy practices, and we encourage you to read their policies before submitting information to them.
12. International processing
Our hosting and service providers may process information in countries other than the country where you live. Where required by applicable law, appropriate safeguards must be used for international transfers. Contact alex@vorn.media for information about processing relevant to your enquiry or engagement.
13. Changes to this policy
We may update this policy to reflect changes in our practices or the law. The current version is always published on this page with its "last updated" date, and material changes are highlighted here. An update does not override any consent or other legal basis required for processing.
14. Contact
For privacy questions or requests, contact Vorn Media at alex@vorn.media or through the contact form on this website.